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Responsible AI Readiness: From Experiment to Governed Capability
Organizations are moving from curiosity about AI to real use cases in service, operations, analysis, and knowledge work. The next step is making those uses dependable and accountable. AI readiness starts with an inventory of use cases, data sources, users, vendors, and decisions affected. Establish acceptable-use guidance, data handling rules, human review points, access controls, and a way to document change. Governance should enable useful experimentation while protecting confidential...